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Saturday, 14 September 2013

How to Fix “Aw Snap” on Chrome

The “Aw, Snap!” error message in Google’s Chrome Web browser indicates that a Web page has crashed. Clicking the “Reload” button or navigating to a different Web page often fixes this error; however, if the “Aw, Snap!” error appears on every Web page, Google Chrome may be experiencing deeper issues. To solve this problem, disable Chrome’s extensions one by one, turn  off your anti-virus software temporarily, scan your system for viruses and, if all else fails, rebuild your browser

Instructions

    • 1
      Disable Chrome extensions. A bug in an extension may be causing Chrome to display the “Aw, Snap!” message. Click the wrench icon in the upper-right corner of the Chrome window, hover the mouse over “Tools” and click “Extensions” in the menu that opens. Click the “Disable” link underneath every extension, then close the Extensions window. Try to open a Web page; if the “Aw, Snap!” error does not appear, one of the extensions is causing the problem. Re-enable the extensions one at a time, opening a Web page after enabling each one; when you find the extension that’s causing the error, click its “Uninstall” button.
    • 2
      Disable your anti-virus and firewall programs temporarily. Certain anti-malware programs can create conflicts with Google Chrome, causing the “Aw, Snap!” message to appear when you try to load a Web page. If disabling your anti-virus or firewall program resolves the issue, uninstall the program and install different anti-malware software.
    • 3
      Scan your computer for malware. Viruses and other malicious software can interfere with Chrome’s access to the Internet. Download and install an anti-malware program like AVG Free, Microsoft Security Essentials or ESet NOD32, then run a full system scan.
    • 4
      Create a new user profile. If no other solution works, your Chrome user profile may have become corrupted. Close Chrome, then open the Start menu and click “Computer.” Type “%localappdata%” — without quotes — into the address bar and press “Enter.” Open the “Google” folder, then double-click “Chrome” and “User Data.” Right-click the “Backup” folder and select “Rename” from the pop-up menu. Type “Default Backup” and press “Enter,” then restart Chrome to create a new user profile.

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